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2015 Full Assessment

The Independent Assessor reviewed retail contracts as at 1 July 2015 against the benchmarks and Reasonable Consumer Expectations (introduced following a review of the Scheme in 2013). 

The overall alignment of all published gas supply arrangements against the benchmarks in the 2015 assessment is “substantial”. While this is the same level of alignment as was achieved in 2012, the 2015 result is much stronger than the 2012 result, as illustrated by the following comparison of the arrangements assessed in the 2011 transitional assessment and the full assessments in 2012 and 2015:

Overall Alignment

2015

2012

2011

Full

-

-

-

Substantial

9

6

3

Moderate

1

3

4

Low

-

1

3

TOTAL

10

10

10

 

As was the case in 2012, the 2015 results identify retailers individually and discuss each retailer’s level of compliance against the benchmarks.

 

Page last saved: November 19, 2018
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