Information for Consumers
As the industry body and co-regulator, Gas Industry Co does not provide natural gas or associated services. Our aim is to optimise the contribution that natural gas makes to New Zealand. A key part of that is to help ensure that consumers are informed about the use of natural gas and who they can deal with for their natural gas needs, and that their interests are protected.
There have been a number of recent improvements to market arrangements that benefit small consumers – from information that helps consumers select the energy options that are right for them, to enhanced retail contract frameworks, consumer complaints processes and energy pricing information.