Switching and Registry

Overview

Introduction

A recommendation was made to the Minister of Energy in mid-2007 for the establishment of a central gas registry and associated rules to support the ready switching of gas customers between retailers. Relevant amendments to support this were made to the Gas Act in 2008 and the Gas (Switching Arrangements) Rules 2008 were approved and came into effect for the gas registry elements in March 2008. The overall objective of this project is to implement switching so as to achieve the regulatory objective set out in the Recommendation to the Minister: specifically, to bring the Switching Rules into effect (go-live) by 1 March 2009 by deploying a registry system that enables the appointed Registry Operator to supply the required services to the industry reliably and cost-effectively. This aim has now been achieved with the Rules now fully in effect. Another aim is to aid the industry in carrying out its part in making the switching regime work, including effective participation in the user acceptance testing, population of the registry with complete and accurate information and facilitating industry compliance with the new switching arrangements.

Summary of Status

The gas registry has been operational since 1 March 2009.

The go-live date of 1 March 2009 has been met with Gas Industry Co confirming that the registry is fully operational in accordance with the Switching Rules. Formal migration of data into the registry has occurred, and all major registry functions have been established and tested. Accordingly, registry and the switching regime set out in the Switching Rules are now fully in effect.

A key step in the implementation process has been the appointment of Jade Software as the registry operator. A competitive process was conducted for this appointment based on the issue of an RFP, the evaluation of proposals received to select a preferred respondent, and then the negotiation of agreements with that respondent. The two agreements resulting from this process - an Operating Agreement and a Development and Establishment Agreement - were executed on 1 September 2008. As a part of the negotiation process a detailed business requirements specification was agreed with Jade which enabled development work to start in parallel with the completion of negotiations.

Contact Details
Ian Dempster
Tel: 04 494 2467
Ian.Dempster @ gasindustry.co.nz

Issues, Options and Discussion Papers

Previously Consulted On

Minor Amendments to the Gas (Switching Arrangements) Rules 2008

Date Published: 20 July 2010

Gas Industry Co has released a consultation document proposing minor amendments to the Gas (Switching Arrangements) Rules 2008.

Submissions received

Switching: Operations and Compliance

Date Published: 16 February 2010

The purpose of this discussion paper was to put forward, for industry comment, minor operational amendments and clarifications to the registry and switching arrangements and the associated compliance process.

Submissions received

Consultation on Exemption Application under the Gas (Switching Arrangements) Rules 2008

Date Published: 08 February 2010

Submissions were invited on exemptions which would allow five business days for retailers to respond to GNW and GAC notices. This would be a continuation of the status quo under exemptions granted in 2008 which expired at the end of February.

Application of Gas Governance Arangements to Private Networks

Date Published: 06 March 2009

The existing rules for reconciliation and switching make no distinction between open-access and private networks.

Gas Industry Co commissioned a paper by Dr Geoff Bertram to discuss how gas governance arrangements should be applied to private networks. Submissions were sought on the paper in April 2009, prior to which a workshop was held on 31 March (click here to view the presentation slides). The paper and industry participants submissions in response are set out below.

Gas Industry Co has now also prepared an analysis of submissions that discusses the conclusions of Dr Bertram's report and considers the responses of submitters. The analysis of submissions can be viewed at the link set out below.

Submissions received

Consultation on Exemption Application under the Gas (Switching Arrangements) Rules 2008

Date Published: 25 February 2009

A transitional exemption application under the Switching Rules had been received from Nova Gas Ltd. An exemption until 30 September 2009 was sought from the application of rule 41 to consumer installations on bypass networks. Rule 41 requires that distributors enter ICP information into the registry prior to go-live. The alternative arrangement proposed is that all consumer installations on each bypass network are represented by a single notional ICP. During the term of the exemption Nova Gas propose that the substantive issues relating to the inclusion of bypass networks under both the Switching Rules and the Downstream Reconciliation Rules should be examined.

Submissions received

Consultation: Revised Determinations under the Gas (Switching Arrangements) Rules 2008

Date Published: 26 January 2009

Author: Malay Shah

Submissions and feedback were invited on draft version 1.2 of the Switching Determinations. The draft can be downloaded below, and the proposed changes from the existing Switching Determinations v1.1 are viewable using the MS Word track changes feature.

Please note:

  • Explanations of GAN acceptance and GNW request reason codes have been incorporated for consistency
  • Several of the proposed changes are subject to compliance determinations or exemption decisions and are commented accordingly (in particular, note the updates to Attachment 2 (PR-040 report) to reflect the retailer 2 to 5 day GNW/GNC response timeframe exemption if granted)

Submissions received

Transitional Exemptions under the Gas (Switching Arrangements) Rules 2008

Date Published: 04 December 2008

Author: Malay Shah

Submissions were invited on the two transitional exemptions addressed in this paper under the Gas (Switching Arrangements) Rules 2008. A consultation paper on these applications can been viewed or downloaded here:

Submissions received

Determinations by the Industry Body (Gas Industry Co) under the Gas (Switching Arrangements) Rules 2008

Date Published: 29 April 2008

Author: Bas Walker and Malay Shah

The Gas (Switching Arrangements) Rules 2008 delegate the determination of specific technical details to support the implementation of the switching rules and the gas registry to Gas Industry Co as the industry body. Although consultation is formally required in only some cases, Gas Industry Co decided to consult on the proposed Determinations in their entirety. The consultation paper can be viewed or downloaded by clicking here:

Submissions received

Discussion Paper - Revised Proposal for Allocation of Switching and Registry Costs

Date Published: 19 April 2007

Author: Nicole MacFarlane and Lee Wilson

The Government Policy Statement on Gas Governance ("GPS") invited Gas Industry Co to recommend arrangements, including regulations and rules where appropriate, for the standardisation and upgrading of protocols allowing customers to switch between retailers, so that barriers to competition are minimised. Following extensive development and consultation, Gas Industry Co issued a Decision Paper (PDF 863KB) in January 2007 setting out the decisions that the Board had taken in respect of progressing the development of a set of switching rules, including a central gas registry and associated compliance arrangements. Although the Board confirmed its overall approach and intends to recommend the arrangements to the Minister of Energy, in response to submissions received on the decision paper, it has reconsidered issues associated with the allocation of switching and registry costs.

The purpose of this discussion paper was to:

  • set out Gas Industry Co's review of the switching and registry cost allocation issues;
  • describe Gas Industry Co's revised proposal for allocating these costs; and
  • seek further stakeholder input on the revised proposal prior to finalising the recommendations to the Minister of Energy.

Gas Industry Co considered the submissions and made recommendations to the Minister of Energy in 31 May 2007.

Submissions received

Decision Paper on Switching and Compliance

Date Published: 19 January 2007

Author: Gael Webster, Rod Treder and Lee Wilson

The Government Policy Statement on Gas Governance invites Gas Industry Co to recommend arrangements for the standardisation and upgrading of protocols relating to customer switching, so that barriers to customer switching are minimised. The main purpose of this decision paper was to explain the decisions that the Gas Industry Co Board has taken in respect of progressing the development of a set of switching rules, a central gas registry, and associated compliance regulations. The decision paper describes the process Gas Industry Co has followed in addressing customer switching issues and related compliance and enforcement arrangements which culminated in two statements of proposal for switching arrangements for the New Zealand Gas Industry. Submissions made on those Proposals, and Gas Industry Co's response to those submissions, are covered in the decision paper. Further stakeholder input was sought on three particular issues, including whether the final drafts of the switching rules and compliance regulations accurately implement the arrangements. Gas Industry Co considered the submissions and made recommendations to the Minister of Energy on 31st May 2007. The decision paper can be viewed or downloaded from here:

Submissions received

Discussion Paper - Mechanisms to Implement a Central Registry

Date Published: 19 June 2006

Author: Rebecca Cottrell

The purpose of this Discussion Paper was to seek feedback and input from the industry on Gas Industry Co's analysis of the alternatives available to implement a Central Registry.

Submissions received

Cost Benefit Analysis Consultation - Switching and Registry

Date Published: 16 March 2006

Author: Paul Mitchell

The purpose of this consultation paper was to present the findings of an independent cost benefit analysis that had been commissioned by Gas Industry Co regarding options for switching arrangements for the New Zealand gas industry. Gas Industry Co invited submissions from stakeholders as to whether they agree with the assessment of this paper or whether there are additional factors that need to be taken into account prior to a formal recommendation on this subject being made. The cost benefit analysis consultation paper can be viewed or downloaded from here:

Submissions received

Options for Switching Arrangements for the New Zealand Gas Industry

Date Published: 04 October 2005

Author: Simon Brett

The purpose of this consultation paper was to seek input from stakeholders on Gas Industry Co's analysis of the issues facing switching arrangements in the New Zealand gas industry, the options considered to be available to address these issues and Gas Industry Co's preferred option.

Submissions received

Registry Amendments Project Team

Registry Amendments Project Team

The Registry Amendments Project Team (RAPT) was established in February 2014. The nine member team comprising individuals appointed for their expertise in switching and registry processes, is assisting Gas Industry Co in reviewing the gas registry and several amendments to the Gas (Switching Arrangements) Rules 2008.

The key role of the RAPT is to provide expert advice to Gas Industry Co on matters assigned to it according to the 'Key deliverables and milestones' section set out in the Terms of Reference

The RAPT held its first meeting on 26 February 2014. All minutes and meeting materials are available below.

The RAPT members are as follows:

  • Jo Iggulden (nominated by Vector Limited)
  • Campbell Wilson (nominated by Contact Energy)
  • Andrew Maseyk (nominated by Genesis Energy)
  • Melanie Joyce (nominated by Mercury Energy)
  • Mark Hermann (nominated by Powerco)
  • Bill Miller (nominated by Advanced Metering Services)
  • Helen Taylor (nominated by Trustpower)
  • Robert Barr (nominated by Jade Software)
  • Greg Matthews (nominated by Jade Software)
# Meeting Date Meeting Material
1 Wednesday 26 February 2014

26 February RAPT Meeting Material

Minutes

2 Wednesday 9 April 2014

9 April RAPT Meeting Material

Minutes

3 Wednesday 21 May 2014

21 May RAPT Meeting Material

Minutes

Recommendations to the Minister of Energy and Resources

Recommendation to the Associate Minister of Energy and Resources on amendments to the Gas (Switching Arrangements) Rules 2008

Date Published: 29 October 2010 Author: Jacki Eves, Jenny Howell, Andrew Walker, and Ian Dempster.

Under section 43O of the Gas Act 1992 Gas Industry Co must, no later than 10 working days after making a recommendation to the Minister of Energy on gas governance arrangements, publicise that recommendation and the assessment completed under section 43N of the Act.

On 27 October 2010, Gas Industry Co made a recommendation in respect of minor amendments to the Gas (Switching Arrangements) Rules 2008. The text of the recommendation is available through the website link below, which includes a marked-up amendment to the Rules at Appendix C. A link to the analysis of submissions is also provided.

Recommendation to Associate Minister of Energy and Resources.

Analysis of submissions

Recommendation to the Minister of Energy and Resources on Switching Arrangements for the New Zealand Gas Industry

Date Published: 31 May 2007 Author: Nicole MacFarlane and Gael Webster

On 31 May 2007, Gas Industry Co made two recommendations in respect of arrangements for consumers switching between retailers and an associated compliance regime. The texts of both of these recommendations, including details of the assessments completed under section 43N of the Act, can be viewed or downloaded from this page.

Recommendation to the Minister of Energy on Switching Arrangements for the NZ Gas Industry

Recommendation to the Minister of Energy on Regulations for Enforcement of Switching Arrangements

Switching and Registry

Currently Consulting On

Statement of Proposal on Gas Registry Amendments

Date Published: 13 August 2014

This Statement of Proposal contains amendments to the Gas (Switching Arrangements) Rules 2008 (the Rules) and associated changes to the Gas Registry (the Registry). The proposed amendments respond to recommendations from audits, build on experience with the operation of the Rules and the Registry in the five years since go-live, and benefit from the input of an industry working group, the Registry Amendments Project Team (RAPT).

The proposed amendments support the purpose of the Rules and the purpose of the Registry. In particular they seek to:

  • increase the accuracy and efficiency of retailers' conversion of metered volumes to energy by adding additional metering fields to the Registry;
  • increase oversight of the quality and maintenance of ICP information in the Registry by requiring Registry participants to undergo performance audits;
  • better align switching for dual fuel customers by reducing the maximum timeframe for gas switches from 23 business days to 10 business days;
  • make minor amendments to the switch process and the ICP life cycle to better reflect the reality of commercial arrangements in the gas market; and
  • enhance the mechanisms and interfaces for secure exchange of information between Registry participants.

This Statement of Proposal describes the proposals that were discussed by the RAPT and provides technical detail on Registry amendments and suggested drafting for rule amendments. It includes, for reference, the proposals that were not supported by the RAPT, to ensure that other stakeholders have an opportunity to comment on these proposals.

Submissions close 5pm, Monday 22 September 2014.

Submission Template:

Make a Submission

Gas Industry Co is currently accepting submissions on this discussion paper. Submissions can be made by registering with this website and uploading your submission. All submissions will be published on this website after the closing date. All submissions remain editable up to closure date.
Submissions Close: 2014-09-22 17:00

Previously Consulted On

Statement of Proposal - Switching Arrangements for the New Zealand Gas Industry - Part 1

Date Published: 31 August 2006

Date Published: 31 August 2006 Author: Paul Mitchell

This statement of proposal was prepared in response to the Government's desire to minimise barriers to customer switching. Gas Industry Co undertook a review of the switching arrangements for retail gas customers in New Zealand and has built upon a broad industry acknowledgement of the inefficiency and sub-optimal performance of the current switching arrangements.

Submissions received

Statement of Proposal - Switching Arrangements for the New Zealand Gas Industry - Part 2 Compliance and Enforcement Arrangements

Date Published: 31 August 2006

Date Published: 31 August 2006 Author: Paul Mitchell

This statement of proposal is for compliance and enforcement arrangements to support the proposed switching arrangements for retail gas customers in New Zealand. These switching arrangements are set out in a Statement of Proposal by the Gas Industry Co referred to as Part 1.

Submissions received

Market Administration

Gas (Switching Arrangements) Rules 2008

The Gas (Switching Arrangements) Rules 2008 ('Switching Rules') were gazetted by the Minister of Energy on 14 February 2008.

A copy of the rules is available by clicking on the relevant link below:

Gas (Switching Arrangements) Rules 2008 (PDF 460 KB) in effect from 10 February 2011

The purpose of the Switching Rules is to establish a set of gas switching and registry arrangements that will enable consumers to choose, and alternate, efficiently and satisfactorily between competing retailers. The rules provide for:

  • The establishment of a central registry of gas customers;
  • The management of information held by the registry;
  • The appointment of a registry operator; and
  • A process for switching customers between retailers.

Parts 1, 2 and 4 of the Switching Rules (rules 1 to 50 and 88 to 91) came into effect on 13 March 2008. Those rules provide for the appointment of the registry operator and establishment of the registry. Part 3 (rules 51 to 87) deals with the processes for initiating and processing switches between retailers. Part 3 came into effect on the "go-live date" of 1 March 2009, being the date on which Gas Industry Co confirmed that the registry became fully operational under the Switching Rules.

Minor amendments to the Switching Rules

On 27 October 2010, Gas Industry Co made a recommendation to the Minister of Energy and Resources in respect of minor amendments to the Switching Rules. The amendments were gazetted on 13 January 2011 and came into force 28 days later. The amendments to the Rules fall into four categories:

  • Altering the scope of some of the Rules to align with industry best practice;
  • clarifying the scope of some of the Rules;
  • promoting ease of understanding and interpretation; and
  • resolving minor drafting and wording issues.

The original and amended versions of the Switching Rules can be viewed below in marked-up and in clean format:

Gas (Switching Arrangements) Rules 2008 (clean version) - in effect up to 10 February 2011

Gas (Switching Arrangements) Rules 2008 (track-changes version) - in effect from 10 February 2011

Gas (Switching Arrangements) Rules 2008 (clean version) - in effect from 10 February 2011

Registry and Registry Operator

The Gas Registry website can be found at https://www.gasregistry.co.nz

The Rules require Gas Industry Co to appoint a registry operator. The gas registry is owned and operated by Jade Software Corporation (NZ) Limited and the service provider agreement can be viewed here.

Determinations

The Gas (Switching Arrangements) Rules 2008 require Gas Industry Co to determine and publish certain information required for the full implementation of the rules and of the gas registry in particular. These determinations are maintained in consultation with registry participants and the current version is available by clicking on the link below:

Switching Determinations v1.4 (dated 1 June 2014)

Forms

Gas Registry Access Application Form

This form should be used by industry participants to:

  • update Participant Register information;
  • create/expire Participant and ICP Distributor Codes;
  • create/expire/reset FTP accounts; and
  • create/expire Online Supervisor accounts.

The form can be viewed or downloaded by clicking on the link below:

Gas Registry Access Application Form

Gas Gate Change Notice Form

This form should be used by distributors to provide notice of changes to gas gate information, including:

  • creation of a new gas gate;
  • changes to existing gas gate information; and
  • decommissioning of an existing gas gate.

As required by rule 46 of the Gas (Switching Arrangements) Rules 2008 distributors must provide notice to the industry body, registry operator, allocation agent and all affected retailers at least 20 business days before the effective date.

The form can be viewed or downloaded by clicking on the link below:

Gas Gate Change Notice Form

Registry Ongoing Costs

Rules 24 through 26 of the Switching Rules provide for ongoing fees to be paid by retailers to Gas Industry Co on a monthly basis to meet the registry ongoing costs. The registry ongoing costs include the costs:

  • payable by Gas Industry Co to the registry operator in respect of that year; and
  • of Gas Industry Co associated with the registry and its role under the Switching Rules during that year.

Gas Industry Co has determined that the registry ongoing costs should exclude any overhead costs or policy work resulting from operational activities under the Switching Rules. Any such work is to be funded from the Gas Industry Co Levy. The registry ongoing costs therefore only relate to other direct external costs in connection with Gas Industry Co administering the Switching Rules.

For each year following the first year or part year of operation, Gas Industry Co must estimate and publish on its website, at least two months prior to the beginning of the year, a breakdown of the estimated registry ongoing costs for that year. As soon as practicable after the end of the year, Gas Industry Co must determine and publish on its website a breakdown of the actual registry ongoing costs for that year. The breakdown of actual and estimated costs are provided below for the relevant years.

Estimated ongoing costs for FY2015 (1 July 2014 to 30 June 2015)

Cost categories Estimated annual cost
Service provider - base fee $266,666
Service provider - DR & escrow arrangements $12,000
External advice/development $196,000
Total ongoing costs $474,666

Estimated ongoing costs for FY2014 (1 July 2013 to 30 June 2014)

Cost categories Estimated annual cost
Service provider - base fee $262,090
Service provider - DR & escrow arrangements $12,000
External advice/development $20,000
Total ongoing costs $294,090

Ongoing costs for FY2013 (1 July 2012 to 30 June 2013)

Cost categories Estimated Actual
Service provider - base fee $259,105 $266,194
Service provider - DR & escrow arrangements $12,000 $6,165
External advice/development $20,000 $14,173
Total ongoing costs $291,105 $286,532

Previous Ongoing costs

View information on Previous Ongoing costs.

Monthly Switching Statistics

The current determinations by Gas Industry Co under the Gas (Switching Arrangements) Rules 2008 cover, amongst other things, report access restrictions and requirements. Under this determination Gas Industry Co intends to publish summary registry reports on its website including the following information on a monthly basis:

  • Total numbers of ICPs by ICP status;
  • Total numbers of active ICPs by responsible distributor, retailer and meter owner;
  • Total numbers of active ICPs by gas gate and responsible retailer; and
  • Summary registry and switching statistics.

The monthly reports are available by clicking on the links below:

January 2014 January 2013 January 2012 January 2011 January 2010
February 2014 February 2013 February 2012 February 2011 February 2010
March 2014 March 2013 March 2012 March 2011 March 2010 March 2009
April 2014 April 2013 April 2012 April 2011 April 2010 April 2009
May 2014 May 2013 May 2012 May 2011 May 2010 May 2009
June 2014 June 2013 June 2012 June 2011 June 2010 June 2009
July 2014 July 2013 July 2012 July 2011 July 2010 July 2009
August 2013 August 2012 August 2011 August 2010 August 2009
September 2013 September 2012 September 2011 September 2010 September 2009
October 2013 October 2012 October 2011 October 2010 October 2009
November 2013 November 2012 November 2011 November 2010 November 2009
December 2013 December 2012 December 2011 December 2010 December 2009

Registry Operator Self-review Reports

Rule 18 requires that the registry operator must conduct a self-review of its performance on a monthly basis. The review must concentrate on the operation of the rules and the registry operator's compliance, in the previous month, with its obligations under the rules, the terms of the service provider agreements and any performance standards agreed between the registry operator and the industry body. Gas Industry Co is required to publish the reports, which can be viewed or downloaded by clicking on the links below.

January 2014 January 2013 January 2012 January 2011 January 2010
February 2014 February 2013 February 2012 February 2011 February 2010
March 2014 March 2013 March 2012 March 2011 March 2010 March 2009
April 2014 April 2013 April 2012 April 2011 April 2010 April 2009
May 2014 May 2013 May 2012 May 2011 May 2010 May 2009
June 2014 June 2013 June 2012 June 2011 June 2010 June 2009
July 2014 July 2013 July 2012 July 2011 July 2010 July 2009
August 2013 August 2012 August 2011 August 2010 August 2009
September 2013 September 2012 September 2011 September 2010 September 2009
October 2013 October 2012 October 2011 October 2010 October 2009
November 2013 November 2012 November 2011 November 2010 November 2009
December 2013 December 2012 December 2011 December 2010 December 2009