Analysis of Submissions and Response to the Options for the Governance of Retail Contract Terms consultation paper dated 5 October 2009

Date Published: Fri, 22/05/2009 - 16:52 Author: Jay Jefferies

This paper provided an analysis of submissions on the retail contracts consultation paper referred to below, and the Gas Industry Co response to the submissions. The list of submitters is set out below. Input was also received from the Consumer Forum held on 16 October 2009.

Based on the response, a detailed design for Gas Industry Co oversight of the voluntary implementation of retail contract benchmarks was being developed and  published as a draft. The detailed design was discussed at an industry workshop in February 2010.
 
The analysis of submissions and response document can be downloaded below.
 
Submissions can be viewed under the 'Consultation' tab and were received from:
Contact Energy
Genesis Energy
Vector
Powerco
Mighty River Power
Energy Direct
Greymouth Gas New Zealand
Nova Energy
 

Response to Analysis of Submissions on the Consumer Issues Consultation paper dated 18 August 2008

In August 2008, a consultation paper was published inviting submissions on a range of current issues for domestic and small business gas consumers. Submissions were analysed and a response formulated that reached conclusions and set out the proposed next steps in key areas. The key areas are those of gas market and gas governance performance measurement, the provision of information to support consumer choices, dealing with connections and disconnections, and achieving appropriate retail contract terms and conditions. The response also included a final set of 18 proposed ‘consumer expectations’.

Response to Analysis of Submissions on the Consumer Issues Consultation paper dated 18 August 2008