The Critical Contingency Operator (CCO) has declared a critical contingency at 10:50 on 23 May. Further information can be found on the CCO's website here.
Information for Consumers
As the industry body and co-regulator, Gas Industry Co does not provide gas or associated services. Our aim is to optimise the contribution that gas makes to New Zealand. A key part of that is to help ensure that consumers are informed about gas use and who they can deal with for their gas needs, and that their interests are protected.
There have been a number of recent improvements to market arrangements that benefit small consumers – from information that helps consumers select the energy options that are right for them, to enhanced retail contract frameworks, consumer complaints processes and energy pricing information.